Privacy Policy

— Introduction

jiji999 ("jiji999," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") of the jiji999 online gaming platform accessible at jiji999.org ("Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering an account or using the jiji999 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1 Information We Collect

1.1 Information You Provide Directly

When you register an account, use the Platform, or contact our support team, jiji999 may collect the following categories of personal information:

• Identity Information: Full name, date of birth, nationality, and government-issued identification details (e.g., Philippine national ID, passport, driver's license);
• Contact Information: Philippine mobile number, email address, and residential address;
• Financial Information: Payment method details (e.g., GCash account number, BPI/BDO/Metrobank/UnionBank account references), transaction history, deposit and withdrawal records — all denominated in Philippine Peso (₱);
• Account Information: Username, account preferences, gaming history, bonus usage, and communication preferences;
• Support Communications: Records of your interactions with our customer support team, including chat logs and submitted queries.

1.2 Information Collected Automatically

When you access the jiji999 Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited, time spent on the Platform, and navigation patterns;
• Session identifiers and cookie data;
• Referring URLs and search terms used to find the Platform.

1.3 Information from Third Parties

jiji999 may receive personal information about you from third-party sources, including payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and publicly available sources, where permitted by applicable Philippine law.

2 How We Use Your Information

jiji999 processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jiji999 account, including authentication and security;
• Service Delivery: To provide access to games, process deposits and withdrawals in Philippine Peso, and deliver the features of the Platform;
• Identity & Age Verification: To verify that you are at least 21 years of age and to comply with Know Your Customer (KYC) requirements under Philippine regulations;
• Legal Compliance: To comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering (AML) obligations, and other regulatory requirements;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features and performance of the jiji999 Platform;
• Marketing Communications: To send you promotional offers, bonuses, and updates about jiji999 — subject to your communication preferences and applicable opt-out rights;
• Responsible Gaming: To monitor gaming behavior and provide responsible gaming tools, including deposit limits and self-exclusion options.

3 Disclosure of Your Information

3.1 Service Providers

jiji999 may share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually obligated to process your data only as instructed by jiji999 and in accordance with applicable data protection laws.

3.2 Legal & Regulatory Disclosure

jiji999 may disclose your personal information to government authorities, law enforcement agencies, PAGCOR, the National Privacy Commission (NPC), or other regulatory bodies where required by Philippine law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jiji999's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

3.4 No Sale of Personal Data

jiji999 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is necessary to operate the Platform and comply with legal obligations.

4 Cookies & Tracking Technologies

jiji999 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and login status, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the Platform so we can improve performance and content.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the jiji999 Platform.

5 Data Retention

jiji999 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Identity verification documents are retained for the period required by PAGCOR and applicable KYC regulations;
• Support communications are retained for two (2) years from the date of the interaction;
• Marketing preferences and opt-out records are retained indefinitely to honor your choices.

When personal data is no longer required, jiji999 will securely delete or anonymize it in accordance with our data disposal procedures.

6 Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jiji999:

• Right to Be Informed: You have the right to know how your personal data is being collected and processed;
• Right to Access: You may request a copy of the personal data jiji999 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer via live chat or by email at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the DPA.

7 Data Security

jiji999 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jiji999 Platform;
• Secure, access-controlled data storage with restricted employee access on a need-to-know basis;
• Regular security assessments and vulnerability testing;
• Two-factor authentication options for player accounts;
• Incident response procedures to address data breaches promptly and notify affected players and the NPC as required by law.

8 Minors & Age Restriction

The jiji999 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. jiji999 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately.

9 Changes to This Privacy Policy

jiji999 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification. Your continued use of the jiji999 Platform following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

10 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jiji999 Data Protection Officer:

• Live Chat: Available 24/7 on the jiji999 Platform
• Email: [email protected]

Our support team includes Filipino agents fluent in both English and Filipino, available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.